Managed

A fully managed program combines a suite of services combined into a single package that support all of your IT needs. Typically, a fully managed program includes remote monitoring, preventative maintenance, device optimization, and other services that reduce the negative business impact of technology failures by minimizing both their occurrences and duration resulting in a highly reliable and stable customer network.

Fully managed solutions typically include all network, end-user and emergency support, delivering a total IT solution for a fixed monthly price. Normally, the only exclusions are hardware, upgrades and new projects.

A fully managed solution delivers value through operational reliability, reduced business impact, and aligned IT and business goals.